When you make a payment to the State of Alabama using AlaPay.com, you are given immediate credit for that payment by the court system of the State of Alabama.
As such, no refunds can be made by AlaPay.com.

Any disputes concerning charge errors should be directed to On-Line Information Services, Inc. d/b/a AlaPay.com at 877-799-9898 (toll-free),
or by mail to P.O. Box 8147, Mobile, AL 36689-0147.